Community Partners
Partner with us – to create exceptional care
At Allegiance Health, we’re
committed to creating exceptional patient experiences, each and every day.
Our Community Partners
program is an effective way for our customers and patients to become actively
involved with Allegiance. Through a variety of opportunities, Community Partners
share their care experiences and provide expertise to aid us in creating even
better care.
Community Partners can become
involved with Allegiance in a number of ways, depending on the interests and
skills of the individual:
Patient Hosts
Patient Host work with a unit’s nursing staff to make sure patient concerns are addressed at the point of care. The role of the Patient Host is to listen and to provide patients with information that will make their stay more comfortable. Learn more by watching the below video.
Ambassadors
Our Community Partners have
important interactions in the communities we serve. As an Ambassador, you can provide
Allegiance with important feedback from your interactions at the grassroots
level.
Discussion Groups
Gaining a customer
perspective is often requested on topics ranging from how customers choose
their care providers to exploring a new room service feature for patients. Discussion
groups are typically no more than 90 minutes and are offered at convenient times
throughout the day.
“Inside Allegiance” Meetings
Community Partners are
invited to attend “Inside Allegiance”--discussions that provide an inside look
at our departments and services. These events may include a close up tour of
our Emergency Department or details of our medical record process, with the
opportunity to meet departmental leadership and ask questions. These
invitation-only events are held quarterly.
Internal Teams
To provide external insight
on internal work teams, Community Partners can volunteer to attend work-day
meetings with Allegiance Health staff and physicians. The time commitment for internal
teams varies—and Partners are connected based on their interests and life
skills.
New Projects
As Allegiance Health continues
to advance new programs and services, Community Partners can play a key role on
ad hoc committees and advisory groups.
Service Feedback
Community Partners provide
ongoing communication regarding their care experiences—or those of family
members or friends.
Special Event Opportunities
Our annual events, such as Relay
for Life, the Allegiance Health Fair, the Allegiance Race to Health, disaster
drills and more, allow Community Partners to network with others and serve our
community.
Resources for Current Community Partners
- Community Partners Brochure
- Experience Audit Form - If you will be using an Allegiance Health service, please print this form and fill it out. Return the form to: Allegiance Health, 205 N. East Avenue, Jackson, MI 49201 Attention: Marketing – Amy Sayles. To see a complete list of Allegiance Health locations, please see the lobby audit locations master list.
- Community Partner Program Feedback - Community Partners were asked what they were hearing about Allegiance, program feedback, including, communication, participation level, and expectations. Read what they had to say »