Financial Rights & Responsibilities

As a patient, you have certain rights and responsibilities regarding insurance and billing.

Patient Financial Rights

  • To receive and examine, upon request, an explanation of your bill, regardless of the source of payment, as allowed by law
  • To receive, upon request, information relating to financial assistance available through Allegiance Health

Patient Financial Responsibilities

  • To provide accurate up-to-date insurance information and notify us if your address changes
  • To follow up with your insurance carrier to ensure prompt payment of your claim
  • To understand that your insurance coverage is a contract between you and your insurance company; we will work with your insurance carrier, but you are ultimately responsible for payment of your account
  • To call the Allegiance Business Office at (517) 788-4920 if you cannot pay your balance in full

You can reduce your cancer risk by getting regular medical care, living smoke-free, limiting alcohol use, avoiding excessive exposure to UV rays from the sun and tanning beds, eating fruits and veggies, maintaining a healthy weight and being physically active.