During Your Stay

We want to provide you with safe, high quality care throughout your hospital stay. We also want to make sure your friends and loved ones feel cared for too. If there’s anything we can do to improve your experience with us, please do not hesitate to share with your Care Team. We are here for you.

  • Your compassionate Care Team is listed on the white board in your room. If at any time you have concerns about your care, please call the nurse manager whose number is posted above your white board.
  • If you are admitted to Allegiance Health, your physician may refer you to a provider known as a hospitalist. A hospitalist is a specialist who will provide care exclusively for hospitalized patients rather than at a private practice.
  • As our community continues to diversify, Allegiance Health recognizes the importance of being able to communicate with patients in different languages.
  • Allegiance Health’s dedicated volunteers deliver mail, flowers and packages to patient rooms daily.
  • Dedicated and professionally trained chaplains provide pastoral care to patients, their families and staff dealing with difficult and stressful situations
  • If ever you feel your concerns are not being heard, Allegiance Health has developed a patient- and family-activated resource to help.
  • To protect your privacy, Allegiance Health will issue you a personal Patient Passcode when you are admitted to the hospital. You may share this code with any trusted person you wish.
  • Patients and visitors can prevent the spread of germs. To protect your health, we recommend these precautions.
  • Because nourishing, well-balanced meals are important to your health, well-being, and comfort, Nutrition Services at Allegiance Health strives to provide you with delicious, wholesome options as prescribed by your doctor.
  • The Allegiance Health Security Office is staffed and open 24 hours a day. Officers patrol all areas of the hospital and will assist you and your visitors whenever needed.
  • To promote the health of our patients and visitors, as of November 20, 2010, tobacco use is not permitted on Allegiance Health grounds, both indoors and outdoors.

If you experience signs of a heart attack, chew an aspirin and call 9-1-1. Heart attacks are caused by blood clots in the heart arteries and aspirin helps reduce these clots.