Hospice Home FAQs

In order to be admitted to the Hospice Home, each patient will need to meet the following criteria:

  • Confirmed diagnosis of a life-limiting illness
  • A lack of an available caregiver or care needs exceeding the caregiver’s abilities
  • Pain or symptom crisis that requires close medical observation and medication management

There are three types of care provided by the hospice home: in-patient, routine and respite. Nursing care and supportive hospice services are covered by Medicare, Medicaid and most private insurance. Room and board is not covered by most insurance. The room and board fee will be discussed with each patient when he or she enters Hospice Home. Respite care is also available for in-home hospice patients whose family may need a few days away for a special event or trip. This type of stay lasts for a maximum of five days and is covered by Medicare.

Family is welcome at any time, day or night. The main doors are locked in the evening, but an outdoor phone may be used to gain entrance to the building. Visitors may be limited at the patient’s request. Any visitor who becomes disruptive to other patients, visitors or staff will be asked to leave.

When a patient is actively dying, we do not limit the number of family members who can stay overnight. Sleeping accommodations are located in the patient’s room and include a fold-out couch that sleeps two people.

Family and friends can bring food. There is a small refrigerator in each family room where patients can store items that have been labeled and dated. If there are items that do not need refrigeration, they may be placed in a container that has a lid and stored in the patient’s room.

At this time we do not provide meals for families.

Patients do not need money. We request that the family take valuables home if they are not comfortable leaving them in the patient’s room.

Each patient room has an individual phone with a direct dial phone number. All local calls are free. A personal calling card or credit card may be used for long distance calls. Personal cell phones may also be used.

Allegiance Hospice Home serves as a home for patients, so bring items that would make the stay more comfortable. Suggested items include:

  • Clothing - nightgowns or pajamas, bathrobe, underwear, comfortable clothing, sweaters, slippers and shoes
  • Toiletries - toothbrush, toothpaste, denture supplies, deodorant, powders, cologne, shampoo, comb, brush, makeup
  • Special items - pictures, notepaper, address book, favorite books, comfort items

Upon admission, the family is given a personal item inventory list and is asked to document all items brought in with the patient. We also ask that items brought in after the patient arrives be added to their inventory list.

The hospice nursing team, along with the attending physician and patient-designated representative, will develop and update an individual plan of care with family involvement. Additional service providers can include social workers, chaplains, bereavement counselors and volunteers.

Family and visitors can bring pets for short visits — with prior notice and approval. All pets must be kept under control and leashed.

Patients at the Hospice Home frequently require one-on-one care, and we are usually able to accommodate that need. We have more staff than is required by nursing home and industry standards and have an extensive volunteer program to supplement any patient-sitting needs. We have the ability to provide one-on-one care, when required, for a long period of time.

Hospice patients do improve! Patients can sign out of hospice care any time their condition improves or they decide to pursue aggressive, curative treatment (treatment with the goal of curing). Patients may also be discharged from the Hospice Home into in-home care if their personal situation permits.

The Hospice Home’s evacuation and disaster plan meets all state and national regulations. We also work with Allegiance Health to develop safety and compliance procedures. In the event of an emergency, we have processes in place for evacuating the building and relocating patients.

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