How to Evaluate Quality

At Henry Ford Allegiance Health we want to be your partner in health care. At the same time, we recognize that you have many options available to you. It’s important for you to understand quality and safety information so that you can make informed decisions about your care.

When evaluating the quality of a hospital, keep these key indicators in mind:

  • Health care provider experience and expertise
  • Personalized care and patient experience
  • Number of procedures performed
  • Health care value and cost

Provider Experience & Expertise

A health care provider’s knowledge and expertise can often be evaluated based on his or her medical training and certifications. Only the most highly qualified physicians train medical students, for example in the Henry Ford Allegiance Graduate Medical Education program for residents.

Personalized Care & Patient Experience

At Henry Ford Allegiance Health we are patient-centered, meaning we provide care for each patient in the way we would want our loved ones to be treated. That’s why we focus on quality and safety. You deserve and should expect to receive compassionate communication along with prompt, friendly service in a clean healing environment. Because we know that easy access to care is important to you, we also try to offer you location options to make receiving care more convenient for you and your family.

Patient surveys help our health system learn more about patient experiences. These surveys allow us to zero in on areas that need extra attention as well as those strong areas we’d like to make even better.

Who better to help you evaluate our care, than our patients themselves? We invite you to hear from our patients firsthand about their experiences with Henry Ford Allegiance Health.

Number of Procedures Performed

It’s an old saying, but it’s true—practice makes perfect. That saying certainly holds true for health care. Clinical quality, alongside the other quality measures, can be predicted based on the number of procedures performed at a hospital.

If your health care provider is recommending a medical procedure, you are welcome to ask how many times the surgeon has performed that particular surgery. Asking this kind of question helps you to be a better informed and confident health care consumer.

Value & Cost

To elevate the value of a health care experience, we must explore the best ways to be efficient and do what’s most safe and appropriate for our patients. This involves considerations such as the right time and setting for care—for example, can this particular treatment be provided on an outpatient basis or would an inpatient hospital stay be better for this patient.

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