Billing & Insurance

On August 5, 2017, Henry Ford Allegiance Health began using a new billing system.

If you have a balance in the old billing system for dates of service before August 5, 2017, you will receive statements until that balance is paid in full.

Services received after August 5, 2017, will receive bills from the new system. We appreciate your patience during this transition period.

If you have any billing questions, please contact our customer service department at (800) 999-5829.

We understand that insurance and billing can be frustrating, and want to help make it as easy as possible for you. The following information is intended to help you and your family as you receive and review bills. If you have questions about your specific health care insurance coverage, please contact your insurance provider.

  • Learn what to expect from our billing process, the additional parties you may receive bills from and your payment options.

  • We are committed to helping answer your questions regarding insurance, billing and pricing. That's why we put together this FAQ.

  • As a patient, you have certain rights and responsibilities regarding insurance and billing.

  • Henry Ford Allegiance Health submits insurance claims for our patients, so it is important to keep us informed and updated about all your health insurance coverage.

  • Henry Ford Allegiance Health is a participating provider with Medicaid and Medicare. Learn more specifics about the coverage you will receive from these programs.

  • For patients who do not have insurance, or for those who owe a balance after insurance has paid, Henry Ford Allegiance Health offers a number of options for resolving the balances you are responsible for paying.

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