Billing & Insurance

Important News!

On August 5, Henry Ford Allegiance Health will begin using a new billing system.

During the transition from old to new systems, if you have a balance for dates of service before August 5 in the old billing system, you will receive statements until that balance is paid in full.

If you receive services after August 5, you will receive a bill from the new system for any balance due. We appreciate your patience during this transition period.

Be watching for more important news about MyChart, a new online tool to make it even easier for you to request prescription refills, make doctor appointments, view lab results and much more.

If you have any billing questions, please contact our customer service department at (517) 205-4920.


We understand that insurance and billing can be frustrating, and want to help make it as easy as possible for you. The following information is intended to help you and your family as you receive and review bills. If you have questions about your specific health care insurance coverage, please contact your insurance provider.

  • Learn what to expect from our billing process, the additional parties you may receive bills from and your payment options.
  • We are committed to helping answer your questions regarding insurance, billing and pricing. That's why we put together this FAQ.
  • As a patient, you have certain rights and responsibilities regarding insurance and billing.
  • Henry Ford Allegiance Health submits insurance claims for our patients, so it is important to keep us informed and updated about all your health insurance coverage.
  • Henry Ford Allegiance Health is a participating provider with Medicaid and Medicare. Learn more specifics about the coverage you will receive from these programs.
  • For patients who do not have insurance, or for those who owe a balance after insurance has paid, Henry Ford Allegiance Health offers a number of options for resolving the balances you are responsible for paying.

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